Tellmurphyusa.com/survey – The Murphy USA Customer Satisfaction Survey is designed to gather valuable insights from customers about their experiences with Murphy USA’s products and services.
This survey provides a platform for customers to share their honest feedback, helping Murphy USA continually enhance the quality of its services. Participants who complete the survey can also enter a monthly sweepstakes to win a $100 gift card or free gas as a token of appreciation. This ongoing initiative reflects Murphy USA’s commitment to meeting customer expectations and improving overall customer satisfaction.

Purpose of the Murphy USA Survey
The primary goal of the Murphy USA Customer Satisfaction Survey, accessible at www.tellmurphyusa.com, is to better understand customer preferences, needs, and any challenges they may face while interacting with Murphy USA. By collecting this feedback, Murphy USA aims to refine its products, streamline its services, and create an enhanced customer experience. The survey covers various aspects of a customer’s visit, including:- Quality and variety of products
- Overall store atmosphere
- Behavior and helpfulness of staff members
- Level of customer service provided
- Any suggestions for improvement
Prizes and Incentives
As a gesture of gratitude, Murphy USA provides survey participants with a chance to enter a monthly drawing for a $100 gift card or free gas. This incentive encourages customers to share detailed, honest feedback, helping Murphy USA to develop a service model that prioritizes customer needs.Survey Terms and Conditions
Before participating, it’s essential to be aware of the terms and conditions that apply to the Murphy USA Customer Satisfaction Survey. The key points include:- No Purchase Necessary: While online participation requires a valid receipt with a survey code, customers can also enter by mail without making a purchase.
- Entry Frequency: The contest is held monthly, allowing participants multiple opportunities to win throughout the year.
- Multiple Entries: Participants may enter multiple times, but each entry must have a unique survey code from a different receipt. For mail-in entries, participants need to send separate entries for each attempt.
- Eligibility Requirements: The survey is open to legal residents of the 50 U.S. states, Puerto Rico, the District of Columbia, and Canadian provinces (excluding Quebec).
- Exclusions: Murphy USA employees, their family members, and employees of related affiliates or agencies are not eligible to participate.
- Tax Responsibility: Winners are responsible for any taxes that apply to their prize winnings.
How to Participate in the Murphy USA Survey
Murphy USA provides two methods of entry: online and by mail. Below are step-by-step instructions for both methods:Online Entry
- Visit the Survey Website: Navigate to the official survey page at www.tellmurphyusa.com.
- Choose Your Language: The survey defaults to English. However, participants can switch to Spanish by selecting “Espanol” in the bottom left corner.
- Gather Required Information: Have your Murphy USA receipt and survey code ready. Ensure you know the date and time of your visit as well.
- Start the Survey: Enter the survey code from your receipt to begin. Answer questions about your experience at Murphy USA, including the quality of products, behavior of staff, and overall atmosphere.
- Provide Contact Information: After completing the survey, participants will be prompted to enter their contact details to be entered into the monthly prize draw.
- Submit and Confirm: Once the survey is submitted, a confirmation message will appear, and participants will receive a validation code for their entry.
Mail-In Entry
If you prefer not to complete the survey online, you can participate via mail without needing a purchase. Here’s how:- Write Your Details: On a piece of paper, provide your name, full address, email address, city, state, zip code, and phone number.
- Mail the Entry: Place the paper in an envelope and mail it via first-class mail to:
- PMI Station
- PO Box 3516
- Southbury, CT 06488-03516
Murphy USA Survey Customer Support and Contact Information
For any questions, concerns, or assistance with the survey, Murphy USA offers customer support through multiple channels.- Helpline: For immediate assistance, call Murphy USA customer support at 1-800-843-4298.
- Mailing Address for Contest Administration:
- Murphy USA Inc., Customer Service Sweepstakes
- PMI Station, PO Box 3516, Southbury, CT 06488-03516
- Headquarters Address:
- Murphy Oil USA, 200 Peach Street, El Dorado, AR 71730
Congratulations 🥳 to our first two (2) winners of the Fuel Your Summer Sweepstakes! Mary Rascoe in Merry Hill, NC and Temera Stewart in Oxford, MS are lucky winners of 100 gallons of FREE gas ⛽️!! pic.twitter.com/oPyjkzgsbY
— Murphy USA (@MurphyUSA) May 29, 2019
Congratulations to our March survey winners! Give us your feedback and you will be entered to win a $100.00 gift card to use at your local Murphy store. 🌟 #MurphyUSA #revupamerica
Michael Avato- Hendersonville, TN Erica Cabarris- Ocala, FL Jeff Coffey- Bloomfield, IN pic.twitter.com/PlfuprTxwk — Murphy USA (@MurphyUSA) May 2, 2019
Congratulations to our CORE Water Sweepstakes Winner Delinah Glass! She is the winner of 50,000 Murphy Drive Rewards points!! Keep an eye on your Murphy Drive Rewards app- NEW Sweepstakes are coming and you’re gonna 💙 them! #murphydriverewards #revupamerica #corehydration pic.twitter.com/OM4sgxJw2O
— Murphy USA (@MurphyUSA) April 17, 2019
— Murphy USA (@MurphyUSA) November 11, 2019
Congrats! To some of our June survey winners! Take the survey in the Murphy Drive Rewards app & tell us about your store visit. You could win a $100 gift card!#MurphyUSA #revupamerica
Margaret Armijo – Albuquerque, NM Kareena Collier – Jacksonville, FL Joyce Dyar – Purvis, MS pic.twitter.com/N30HIcvQUl — Murphy USA (@MurphyUSA) August 8, 2019
We’re always opening new locations to help you get deals on fuel, snacks and more!!
Find your nearest Murphy and let the savings begin! https://t.co/8KcUPCS3TI#MurphyGasStation #MurphyUSA #MurphyDriveRewards #Gas #Save pic.twitter.com/Ds63ZE9Qq8 — Murphy USA (@MurphyUSA) August 27, 2022
For our own summer games, tell us who wins the gold: Sweet, Salty or Sips? Who is your number 1?!#MurphyUSA #Games pic.twitter.com/Zih0a5bCRP
— Murphy USA (@MurphyUSA) July 23, 2021
The stars are telling us that you should base your entire personality off our new zodiac results. Which is your horoscope?#MurphyUSA #MurphyGasStation #Horoscope #EnergyDrinks #Energy pic.twitter.com/9JSydJNvmr
— Murphy USA (@MurphyUSA) November 6, 2022
We know Santa’s sleigh flies through the sky using Christmas spirit, but even the Clauses stop at Murphy to fuel up! 😉 Happy Holidays from our family to yours. ❤️ pic.twitter.com/eL7SxWrxNL
— Murphy USA (@MurphyUSA) December 21, 2022
2020 has been one heck of a year, friends. But one thing’s for sure, we’re more thankful for all of you than ever before! What are you thankful for? Tell us something good that has happened to you in 2020. #MurphyUSA #Thanksgiving pic.twitter.com/yLeAgY7lvN
— Murphy USA (@MurphyUSA) November 25, 2020
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Frequently Asked Questions (FAQ)
- Question: What is the Murphy USA survey?
- Question: How can I participate in the survey?
- Question: Is a purchase required to take the survey?
- Question: How often is the survey conducted?
- Question: What are the eligibility requirements?
- Question: Who can I contact for more information?